Case studies.
Results across sectors
Each case study shows baseline metrics, the systems we designed and what changed after go-live.
Filter by sector or solution to find what is closest to your context.
Smart Vending Operations
Client
Dedun Vending
Sector
Retail / Automated vending
Team size
12 staff across 3 regions
Situation
Dedun Vending operated over 200 machines across multiple locations but relied on manual stock checks and reactive maintenance. Route drivers made unnecessary visits to full machines while empty ones sat idle, costing fuel, labour, and lost sales. There was no centralised view of machine health or inventory levels.
Solution
Deployed an AI-driven operations system including:
- →Real-time inventory monitoring with automated low-stock alerts
- →Predictive route optimisation to reduce unnecessary service visits
- →Centralised dashboard showing machine health, sales velocity, and restock priorities
- →Automated reporting for revenue per location and product performance
Results (after 3 months)
Reduction in service visits
Increase in per-machine revenue
Admin time saved per week
Stack
Bar and Venue Hire
Client
Good Things
Sector
Hospitality / Night life
Team size
16 staff, 1 locations
Situation
Good Things was managing high-volume venue hire enquiries, staff rostering, and event logistics entirely through manual processes. Enquiries came in across email, phone, and Instagram DMs with no central system to track status. Staff schedules were built in spreadsheets, shift swaps were handled via group chats, and event setup checklists existed only in people's heads. Management had no live view of bookings, capacity utilisation, or labour costs.
Solution
Deployed an internal operations automation system covering enquiries, rostering, and event management:
- →Centralised enquiry pipeline with automated intake from email and Instagram, status tracking, and follow-up reminders
- →AI-assisted rostering engine that generates weekly staff schedules based on confirmed bookings, availability, and labour budget targets
- →Digital event runsheet system replacing paper checklists, with automated task assignments sent to relevant staff before each event
- →Live operations dashboard showing confirmed bookings, venue capacity by date, outstanding enquiries, and projected weekly labour costs
Results (after 2 months)
Faster enquiry response time
Rostering time saved per week
Missed event setup tasks since go-live
Stack
Trade Business Operations
Client
ASK Carpentry and Construction
Sector
Construction / Carpentry
Team size
8 staff, residential and commercial projects
Situation
ASK Carpentry and Construction was growing quickly but struggling to keep pace operationally. New job enquiries were tracked in a mix of text messages and a shared notes app, quoting was done manually from memory with no consistent template, and follow-ups often fell through the cracks. Scheduling was done by phone call, staff didn't always know which site to attend the following day, and the director was spending several hours each week chasing outstanding invoices. There was no centralised view of pipeline, active jobs, or cash flow.
Solution
Implemented an end-to-end job and operations management system:
- →Centralised job pipeline capturing enquiries from phone, email, and website, with automated status tracking from lead to completed job
- →Standardised quoting workflow with AI-assisted scope descriptions and automatic follow-up reminders sent at 3 and 7 days post-quote
- →Daily automated schedule summaries sent to each staff member the evening before, pulling from the confirmed job calendar
- →Automated invoice generation on job completion with payment reminder sequences reducing outstanding debtor days
Results (after 3 months)
Reduction in outstanding invoices
Director admin time saved per week
Faster quote turnaround
Stack
Infrastructure Operations
Client
KingRail
Sector
Infrastructure / Rail services
Team size
45 staff, multi-site operations
Situation
KingRail managed complex project timelines across multiple work sites with spreadsheets and manual status updates. Project managers spent hours compiling weekly reports, compliance documentation was scattered, and schedule overruns were common due to poor visibility into resource allocation.
Solution
Deployed project intelligence and compliance automation:
- →Centralised project dashboard with real-time status tracking across all sites
- →Automated compliance document generation and audit trail management
- →Resource allocation optimisation with AI-driven scheduling recommendations
- →Automated weekly stakeholder reporting pulled from live project data
Results (after 4 months)
Reduction in reporting overhead
Improvement in on-time delivery
Admin time saved per week
