Privacy Policy.

This Privacy Policy explains how Little Brother Labs collects, uses, stores and protects personal information when you visit our website, fill in forms or engage with our services.

We operate under Australian Privacy Law, including the Privacy Act 1988 and the Australian Privacy Principles (APPs). This policy is a summary written in plain English. It is not legal advice and should not be relied on as such.

If you have questions about how we handle your information, contact us using the details at the end of this policy.

We collect personal information when you provide it to us, such as:

• Name, email address, phone number and company details when you submit a contact form or book a consultation
• Information you provide in messages, emails or calls with us
• Technical information such as IP address, browser type and pages visited when you use our website

We only collect information that is reasonably necessary for our business functions or activities.

We use personal information to:

• Respond to your enquiries and provide the services you request
• Send you information about our services if you have consented
• Improve our website and services based on usage patterns
• Comply with legal obligations and resolve disputes

We do not use your personal information for purposes unrelated to our services without your consent.

We do not sell or rent your personal information to third parties.

We may share your information with:

• Service providers who help us operate our business (such as hosting, email and CRM platforms), under confidentiality agreements
• Professional advisers when necessary for legal, accounting or business purposes
• Authorities if required by law or to protect rights and safety

Some service providers may store data outside Australia. We take reasonable steps to ensure they handle your information in accordance with Australian privacy standards.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Opt out of marketing communications at any time
• Request deletion of your information, subject to legal and business requirements
• Make a complaint if you believe we have mishandled your information

To exercise these rights, contact us using the details below.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. This includes:

• Using secure connections (HTTPS) for data transmission
• Restricting access to personal information to authorised personnel
• Regularly reviewing our security practices

No system is completely secure. If you become aware of any security breach, please contact us immediately.

If you have questions, wish to access your information, make a complaint or exercise your privacy rights, contact us:

• Email: [contact email]
• Phone: +61 426 292 942

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

[This Policy is a starting point only and should be reviewed by a lawyer.]