Resources.

Downloadable guides

Access frameworks and checklists you can use with or without us.

Each download includes a short implementation guide.

Assess your organisation's readiness for AI systems across data, infrastructure, governance and team capabilities.

Step-by-step guide to designing, deploying and measuring voice agents for inbound calls and customer service.

Framework for running compliant outbound campaigns with AI agents, including consent management and brand risk controls.

Browse our latest thinking on AI systems for revenue and operations.

Strategy and governance

How to design governance frameworks that enable rapid deployment while managing risk and maintaining team confidence.

Agents and workflows

Decision framework for choosing between full automation, human-in-the-loop and augmentation approaches for revenue workflows.

Tools and stack decisions

Practical comparison of voice AI platforms for enterprise use cases including latency, integration and compliance considerations.